In the Field
When you need to reduce disruptions to your schedule, sometimes it makes sense to repair your equipment on site, either at your location or jobsite. The Milton CAT fleet of specially-outfitted trucks allows our customers to get expert technical help and maintain their uptime.
Becoming a Milton CAT field service technician is not easy; they have to have solid technical knowledge, good judgment, be able to stay calm under stress, make good decisions, and possess excellent communication and time management skills. Milton CAT field service technicians are connected to the shop and to Caterpillar via laptop computers; that means they can get online support, information and verification, speeding up your equipment repair. The sophisticated software installed in Milton CAT field technicians’ laptops includes diagnostics systems, service manuals and schematics.
Milton CAT service trucks carry specialized tools and an inventory of the most frequently needed parts and most of them are equipped with high-capacity hydraulic cranes, air compressors, welders and generators.